The OJT Diary 2015

By: Given Cuachin

Introduction

As a kid, I dreamed of being a journalist or a news reporter. I have always hated computer subjects since the first grade, that’s why I am pretty surprised that I ended up as an IT student. The reason why I was forced to take IT is because of my parents, and it’s a common reason why there are a lot of IT student nowadays. As I go on my learning years in college, I learned about programming and its basic fundamentals, computer systems, networks and the broader aspects of information technology.

Being an IT student, I look forward to learn technical skills that would include a lot of data manipulation, managing network servers, creating programs and other course related tasks. These jobs are perfectly suited for my knowledge skills as an IT student. My expectation in this OJT experience is that it will be no easy task since an insurance company requires a lot of patience with piles of paper works and record-keeping stuff. As I continue my training in the company, I expect to learn more about work and how to deal with real-life situations.

·         Company Profile

Unit 502, 5/F Admiralty Building

1101 Alabang Zapote Road, Ayala Alabang

Muntinlupa City

Tel. No.: (02) 869-9979

·        Mission

TO GUARANTEE  FINANCIAL SECURITY AND PEACE OF MIND IN ORDER TO UPLIFT THE WELL-BEING OF OUR CLIENTS BY OFFERING COMPLETE, AFFORDABLE, INNOVATIVE, RESPONSIVE AND QUALITY INSURANCE AND SURETY SERVICES READY TO FACE THE CHALLENGES OF A GLOBALIZED MARKET.

TO PROMOTE THE WELFARE OF OUR INTERMEDIARIES BY HELPING THEM ACHIEVE PROFESSIONAL AND PERSONAL DEVELOPMENT AS WELL AS TO ASSIST THEM IN REALIZING THEIR CAREER OBJECTIVES.

TO PROVIDE REWARDING CAREER OPPORTUNITIES TO OUR EMPLOYEES AND CONTRIBUTE TO THEIR PROFESSIONAL AND PERSONAL DEVELOPMENT.

TO CONDUCT BUSINESS AT ITS HIGHEST LEVEL OF ETHICAL STANDARD, EFFICIENCY AND INTEGRITY.

TO SECURE FOR OUR STOCKHOLDERS SUBSTANTIAL RETURN ON THEIR INVESTMENT.

·        Vision

WE ENVISION TO BE A PRIME GLOBALLY COMPETITIVE INSURANCE SERVICE PROVIDER, PREFERRED BY THE INSURING PUBLIC, AND INSURANCE INTERMEDIARIES KNOWN FOR ITS EXCELLENCE, INTEGRITY AND PROFESSIONALISM.

·        Company history and Background

Incorporated on October 10, 1960 and originally known as First Continental Assurance Company, Inc.; the company was taken over by the Professional Investment Group of Dr. Rommel G. Carińo on November 21, 2001 and was renamed STERLING INSURANCE COMPANY, INC

The group was able to fully comply with all the mandatory paid-up capitalization requirements since June 30, 2002 and was able to further increase the company’s paid-up capitalization to Php 250,550,000.00 as of December 31, 2013 with combined stock subscription making our paid-up capital Php 322,550,000.00. With the new management, Sterling Insurance Company, Inc., is fully complemented with high qualified and experienced management team, known to be institution in insurance industry. The company is being run by highly competent and technically equipped executives and is now ready to face and meet the increasing complex needs of the insuring public. The company specializes in providing innovative, flexible, affordable and responsive insurance packages and has a wide array of insurance services designed to meet all types of risks. With Head Office located at the heart of business center in Makati, the company began its expansion program to cater non-life insurance and surety services to provinces nationwide. The company is now operating Twenty-Two (22) Branches and Seven (7) Sales Offices with strategic locations in Luzon, Visayas and Mindanao. Further expansion is still on-going and the company will continue to commit its services nationwide until all key cities and municipalities in the country will be adequately covered.           

   

  Organizational chart

             

                                                                                  

COMPANY PICTURES

   

·         Company’s competitive advantage

1.    The company is located in a commercial area in Alabang that makes them more accessible to the employees and customers.

2.    The company is well maintained that leads them to be one of the top insurance companies in the Philippines.

 3. Sterling Insurance Inc. employee’s always do their best to serve, following the company slogan “we go further to serve you better”.

 4. The small office is quiet, well-lighted and not that crowded which makes employees there work efficiently.

·         Over-all observations

Being one of the well-known companies in the insurance industry, I have seen how Sterling has proven its worth and how it has been doing great. As someone who had been a trainee there, I can say that had such a good experience even though the company isn’t an IT company. I learned how to manage my time between school and work, and how to accomplish tasks on time no matter how the pressure is. I have also loved how work-friendly is the environment there and how everyone is easily accepted as family. I can say that Sterling Insurance has exceeded my expectations. This company is undoubtly a trusted and one of the best in the insurance industries.

Anecdotal Reports

A. Periodic Reports

Daily

June

06-30-15

First day of OJT. Getting familiarized with the office.

07-1-15

Learning tasks.

07-2-15

Did piles of paperwork, manually searching for records and recording them on the computer.

07-3-15

Did monthly reports and typed those reports using a typewriter.

07-6-15

Deposited money in PSBank, BDO, Metrobank, BPI and Security Bank. Run errands for the manager.

07-6-15

The boss was absent so just did some recording and Facebook.

07-7-15

Did general cleaning in the office and arranged the huge pile of records in the shelves.

07-8-15

Unfortunately, due to a manual error, there was a problem encountered in the office. An important record went missing the day it was really needed. Everyone was blamed in our office, mainly the underwriter.

07-9-15

Did filing of records, typing records in the typewriter, xeroxed the documents and answered fax calls

07-13-15 to 07-17-15

Did monthly reports, filed a lot of records, segregated reject papers, finding OR numbers, went to CNI to get cheques.

07-20-15

Running errands for the boss, sent letters in different offices.

07-21-15 to 07-24-15

Printed documents, xeroxed documents, answered fax calls, filing of records, did monthly and weekly reports

07-27-15

Tasked to buy office materials and tools in the nearby mall.

07-28-15

Cleaned the office in the morning, washed dishes at lunch, xeroxed documents, answered fax calls, watched movie with the officemates in the office to ease boredom and stress

07-29-15 to 07-31-15

Typing of documents in the office computer. Typing records filed in one big box using a typewriter. It took me forever to finish.

August

08-03-15 - 08-7-15

It was a busy week at work, we did all the filing, creating weekly reports, running errands and going to different offices to send something.

08-10-15 - 08-14-15

The weather was constantly bad, so everyone in the office was feeling lazy to work, except when the manager comes in. It was the usual manual filing and recording for us trainees.

08-17-15 - 08-28-15

Went to CNI Global to deliver copies of documents.

September

09-01-15 to 09-05-15

We had a lot of tasks to accomplish, but at least we managed to finish on time with the help of work mates.

09-07-15 to 09-11-15

Since it’s my second to the last day, we had nothing much to do. It was just the same filing of papers and running errands.

09-14-15

It was my last day in the office, me and my co-trainee, Aj, treated our officemates with doughnuts before we leave. It was sad, but at the same time an accomplishing feeling.

Weekly

Week1

Week 1 was all about familiarization with the people, the workplace, and the task.

Week 2

I am getting used to the same cycle of endless paper works in the office and I have become more patient and careful in handling the records.

Week 3

We had new co-trainees that makes the job less for us.

Week 4

The manual work has began to drain me, even the others. There are point we just begin to watch movies or play.

Week 5

This week, our boss were on a trip, and the other officemates were on the leave, so we don’t have much to do.

Week 6

I had an endless task of typing in the typewriter.

Week 7

It was quite a long break for me before I came back. I am now prepared to go searching for OR numbers, serial numbers and other important stuff that needs to be found.

Week 8

It was the usual filing of papers and endless typewriting but I have gotten used of it. My neck doesn’t hurt that much anymore due to hours of looking down when typing.

Week 9

Aside from office works, I also did cleaning in the office and did arrangements.

Week 10

Answered fax calls and did a lot of writing of records.

Week 11

Running errands for the manager, always going up and down the elevator to deliver something on different offices.

Week 12

Since it is my last week, it is more of spending time with new friends and officemates. We had chores but those weren’t as draining like before.

Monthly

June

The first month was all about learning and familiarization with everything. You had to learn to be really careful to avoid errors in your work.

July

I am quite confident that I have mastered the tasks being given to me. It is a good thing that I am learning to cope up with the pressures in the workplace.

August

As months passed, I have become more matured in the work place. I have also began communicating with costumers and asking if they need help in whatever (I do this just in case the designated people are not there)

September

The last month of my OJT life is experience and fun-filled. Even though I didn’t get to work on an IT company, but I still get to apply my knowledge as an IT student, whenever it is needed in the office.

Over-all experiences

On the overall, it was a truly amazing experience to get to work with such good people and to learn a lot. It made me realize how people react to challenges they meet in the work scenario. This made me prepared for the real life I will face now that I am about to graduate. Fulfilling my tasks everyday gives me that feeling of accomplishment that I can do things well. This experience made me better, wiser and smarter in decision making.