By: Given Cuachin
Introduction
Introduction
As
a kid, I dreamed of being a journalist or a news reporter. I have always hated
computer subjects since the first grade, that’s why I am pretty surprised that
I ended up as an IT student. The reason why I was forced to take IT is because
of my parents, and it’s a common reason why there are a lot of IT student
nowadays. As I go on my learning years in college, I learned about programming
and its basic fundamentals, computer systems, networks and the broader aspects
of information technology.
Being
an IT student, I look forward to learn technical skills that would include a
lot of data manipulation, managing network servers, creating programs and other
course related tasks. These jobs are perfectly suited for my knowledge skills
as an IT student. My expectation in this OJT experience is that it will be no
easy task since an insurance company requires a lot of patience with piles of
paper works and record-keeping stuff. As I continue my training in the company,
I expect to learn more about work and how to deal with real-life situations.
· Company Profile
Unit 502, 5/F Admiralty Building
1101 Alabang Zapote Road, Ayala Alabang
Muntinlupa City
Tel. No.: (02) 869-9979
·
Mission
TO GUARANTEE
FINANCIAL SECURITY AND PEACE OF MIND IN ORDER TO UPLIFT THE WELL-BEING
OF OUR CLIENTS BY OFFERING COMPLETE, AFFORDABLE, INNOVATIVE, RESPONSIVE AND
QUALITY INSURANCE AND SURETY SERVICES READY TO FACE THE CHALLENGES OF A
GLOBALIZED MARKET.
TO PROMOTE THE WELFARE OF OUR INTERMEDIARIES BY
HELPING THEM ACHIEVE PROFESSIONAL AND PERSONAL DEVELOPMENT AS WELL AS TO ASSIST
THEM IN REALIZING THEIR CAREER OBJECTIVES.
TO PROVIDE REWARDING CAREER OPPORTUNITIES TO
OUR EMPLOYEES AND CONTRIBUTE TO THEIR PROFESSIONAL AND PERSONAL DEVELOPMENT.
TO CONDUCT BUSINESS AT ITS HIGHEST LEVEL OF
ETHICAL STANDARD, EFFICIENCY AND INTEGRITY.
TO SECURE FOR OUR STOCKHOLDERS SUBSTANTIAL
RETURN ON THEIR INVESTMENT.
·
Vision
WE ENVISION TO BE A PRIME GLOBALLY COMPETITIVE
INSURANCE SERVICE PROVIDER, PREFERRED BY THE INSURING PUBLIC, AND INSURANCE
INTERMEDIARIES KNOWN FOR ITS EXCELLENCE, INTEGRITY AND PROFESSIONALISM.
·
Company history and Background
Incorporated
on October 10, 1960 and originally known as First Continental Assurance
Company, Inc.; the company was taken over by the Professional Investment Group
of Dr. Rommel G. Carińo on November 21, 2001 and was renamed STERLING INSURANCE
COMPANY, INC
The
group was able to fully comply with all the mandatory paid-up capitalization
requirements since June 30, 2002 and was able to further increase the company’s
paid-up capitalization to Php 250,550,000.00 as of December 31, 2013 with combined
stock subscription making our paid-up capital Php 322,550,000.00. With the new
management, Sterling Insurance Company, Inc., is fully complemented with high
qualified and experienced management team, known to be institution in insurance
industry. The company is being run by highly competent and technically equipped
executives and is now ready to face and meet the increasing complex needs of
the insuring public. The company specializes in providing innovative, flexible,
affordable and responsive insurance packages and has a wide array of insurance
services designed to meet all types of risks. With Head Office located at the
heart of business center in Makati, the company began its expansion program to
cater non-life insurance and surety services to provinces nationwide. The
company is now operating Twenty-Two (22) Branches and Seven (7) Sales Offices
with strategic locations in Luzon, Visayas and Mindanao. Further expansion is
still on-going and the company will continue to commit its services nationwide
until all key cities and municipalities in the country will be adequately
covered.
Organizational chart
COMPANY PICTURES
·
Company’s competitive advantage
1.
The
company is located in a commercial area in Alabang that makes them more
accessible to the employees and customers.
2.
The
company is well maintained that leads them to be one of the top insurance
companies in the Philippines.
3. Sterling Insurance Inc. employee’s always
do their best to serve, following the company slogan “we go further to serve
you better”.
4. The small office is quiet, well-lighted and
not that crowded which makes employees there work efficiently.
·
Over-all observations
Being one of the well-known
companies in the insurance industry, I have seen how Sterling has proven its
worth and how it has been doing great. As someone who had been a trainee there,
I can say that had such a good experience even though the company isn’t an IT
company. I learned how to manage my time between school and work, and how to
accomplish tasks on time no matter how the pressure is. I have also loved how
work-friendly is the environment there and how everyone is easily accepted as
family. I can say that Sterling Insurance has exceeded my expectations. This
company is undoubtly a trusted and one of the best in the insurance industries.
Anecdotal
Reports
A. Periodic Reports
Daily
June
06-30-15
First
day of OJT. Getting familiarized with the office.
07-1-15
Learning
tasks.
07-2-15
Did
piles of paperwork, manually searching for records and recording them on the
computer.
07-3-15
Did monthly reports and typed those reports
using a typewriter.
07-6-15
Deposited
money in PSBank, BDO, Metrobank, BPI and Security Bank. Run errands for the
manager.
07-6-15
The
boss was absent so just did some recording and Facebook.
07-7-15
Did
general cleaning in the office and arranged the huge pile of records in the
shelves.
07-8-15
Unfortunately,
due to a manual error, there was a problem encountered in the office. An
important record went missing the day it was really needed. Everyone was blamed
in our office, mainly the underwriter.
07-9-15
Did
filing of records, typing records in the typewriter, xeroxed the documents and
answered fax calls
07-13-15 to 07-17-15
Did
monthly reports, filed a lot of records, segregated reject papers, finding OR
numbers, went to CNI to get cheques.
07-20-15
Running
errands for the boss, sent letters in different offices.
07-21-15 to 07-24-15
Printed
documents, xeroxed documents, answered fax calls, filing of records, did monthly
and weekly reports
07-27-15
Tasked
to buy office materials and tools in the nearby mall.
07-28-15
Cleaned
the office in the morning, washed dishes at lunch, xeroxed documents, answered
fax calls, watched movie with the officemates in the office to ease boredom and
stress
07-29-15 to 07-31-15
Typing
of documents in the office computer. Typing records filed in one big box using
a typewriter. It took me forever to finish.
August
08-03-15 - 08-7-15
It
was a busy week at work, we did all the filing, creating weekly reports,
running errands and going to different offices to send something.
08-10-15 - 08-14-15
The
weather was constantly bad, so everyone in the office was feeling lazy to work,
except when the manager comes in. It was the usual manual filing and recording
for us trainees.
08-17-15 - 08-28-15
Went
to CNI Global to deliver copies of documents.
September
09-01-15 to 09-05-15
We
had a lot of tasks to accomplish, but at least we managed to finish on time
with the help of work mates.
09-07-15 to 09-11-15
Since
it’s my second to the last day, we had nothing much to do. It was just the same
filing of papers and running errands.
09-14-15
It
was my last day in the office, me and my co-trainee, Aj, treated our
officemates with doughnuts before we leave. It was sad, but at the same time an
accomplishing feeling.
Weekly
Week1
Week
1 was all about familiarization with the people, the workplace, and the task.
Week 2
I
am getting used to the same cycle of endless paper works in the office and I
have become more patient and careful in handling the records.
Week 3
We
had new co-trainees that makes the job less for us.
Week 4
The
manual work has began to drain me, even the others. There are point we just
begin to watch movies or play.
Week 5
This
week, our boss were on a trip, and the other officemates were on the leave, so
we don’t have much to do.
Week 6
I
had an endless task of typing in the typewriter.
Week 7
It
was quite a long break for me before I came back. I am now prepared to go
searching for OR numbers, serial numbers and other important stuff that needs
to be found.
Week 8
It
was the usual filing of papers and endless typewriting but I have gotten used
of it. My neck doesn’t hurt that much anymore due to hours of looking down when
typing.
Week 9
Aside
from office works, I also did cleaning in the office and did arrangements.
Week 10
Answered
fax calls and did a lot of writing of records.
Week 11
Running
errands for the manager, always going up and down the elevator to deliver
something on different offices.
Week 12
Since
it is my last week, it is more of spending time with new friends and
officemates. We had chores but those weren’t as draining like before.
Monthly
June
The first month
was all about learning and familiarization with everything. You had to learn to
be really careful to avoid errors in your work.
July
I am quite
confident that I have mastered the tasks being given to me. It is a good thing
that I am learning to cope up with the pressures in the workplace.
August
As months passed,
I have become more matured in the work place. I have also began communicating
with costumers and asking if they need help in whatever (I do this just in case
the designated people are not there)
September
The last month of my OJT life
is experience and fun-filled. Even though I didn’t get to work on an IT company,
but I still get to apply my knowledge as an IT student, whenever it is needed
in the office.
Over-all experiences
On the overall, it
was a truly amazing experience to get to work with such good people and to
learn a lot. It made me realize how people react to challenges they meet in the
work scenario. This made me prepared for the real life I will face now that I
am about to graduate. Fulfilling my tasks everyday gives me that feeling of
accomplishment that I can do things well. This experience made me better, wiser
and smarter in decision making.
